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Jules Glanzer's avatar

The first responsibility of someone providing leadership service is to listen. The second responsibility is to triage the voices. The majority, most passionate, or loudest voice is not always the one that will help fulfill the mission, advance the vision, honor the values, and steward the resources of the group they are leading. Listening to the people and the Voice of One is important. Pooled ignorance can be detrimental.

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